Shipping policy

Thank you for shopping with The Impression! This Shipping Policy applies to all purchases made through our website. Please review it carefully before placing your order.

1. Processing Times

Orders are typically processed within 1–3 business days (excluding weekends and holidays).
During high-volume periods (such as sales or holidays), processing times may take longer.

2. Shipping Methods & Delivery

We offer standard and expedited shipping options at checkout.
Delivery times vary by location but typically range between 3–7 business days for standard shipping.
Delivery estimates are provided by carriers and are not guaranteed.

3. Shipping Costs

Shipping rates are calculated at checkout based on weight, destination, and selected shipping method.
Free shipping may be available for orders over a certain amount, as indicated on our website.

4. Order Tracking

Once your order ships, you will receive an email with tracking information.
Please allow up to 24 hours for tracking updates to appear.

5. International Shipping

At this time, we do not offer international shipping.

6. Delays & Liability

We are not responsible for delays caused by the carrier, customs, natural events, or incorrect addresses provided by the customer.
Risk of loss passes to the customer once the package is marked as delivered by the carrier.

7. Address Accuracy

Please ensure your shipping address is correct before placing your order.
Orders shipped to incorrect addresses provided by the customer are not eligible for refunds or replacements.

8. Contact Us

If you have any questions regarding your shipment, please contact us at:
support@theimpression.co
5 Stitchberry Ct, Reisterstown MD 21136